According to the app page, the main riyal balance in your wallet has no expiry, and every gift card carries its own validity period, which the app displays. Even so, the terms revised on 1 September 2026 state that redeemed points, as well as converted balance, stay usable for 12 months counted from the day of conversion, except where a given offer states something different. Balance that came from points is therefore best used without long delays.
Flights, hotels and events booked in the app are subject to the provider’s own cancellation and refund rules. Any balance credited to your account, whether topped up or converted from points, is final: it can’t be cancelled or paid out in cash except when:
- Saudi regulations require a refund.
- Resal’s systems are proven to have made a technical error.
- An unauthorised transaction caused by a malfunction on Resal’s side, not by carelessness on yours.
Source: Resal: Terms and conditions