Level Shoes Promo Code Saudi Arabia 2026

Yes: DZC96 (10% off). Its full terms are on its card above.

According to the FAQ, the store covers shipping above SAR 500 and charges SAR 50 on smaller orders. Product pages, however, currently promise free shipping on every order, so check what your basket shows as the fee before you pay. Keep in mind that if you send the order back later, the shipping fee stays non-refundable.

Source: Level Shoes Saudi Arabia: FAQs, shipping fees

Timing depends on which city you live in and the location the piece ships from:

• Riyadh: for a limited set of designs, 2-hour delivery is offered on orders placed by 10 pm.
• Riyadh again: choose a delivery slot from 11 am to midnight. Ordering before 8 pm gets you a same-day slot; ordering before midnight gets you one the following day.
• Elsewhere in the Kingdom: between 1 and 3 business days.
• Pieces shipped from Dubai: between 2 and 4 business days, and the tracking link arrives by email.

Source: Level Shoes Saudi Arabia: FAQs, delivery

Most delays come down to incomplete details, so before confirming, double-check your address and phone number in the confirmation email and on the checkout page. If the order is genuinely overdue, call the free customer service line on +966 800 124 0433 between 9 am and 9 pm, or write to guestservices@levelshoes.com.

Source: Level Shoes Saudi Arabia: FAQs, delivery

Saudi customers can pay by mada, Apple Pay, or a Visa, Mastercard or American Express card; spread the cost with Tamara or Tabby; or pay when the order arrives. Cash payments on delivery must be in SAR, and the ordering section of the FAQ notes that paying by card on delivery is possible as well. Level Shoes e-gift cards are accepted too.

Source: Level Shoes Saudi Arabia: FAQs, payment

Sign in before anything else, since a code will not activate unless you have an account. Then add it at checkout, before the order is confirmed. Codes cover designs that carry a black star ★, though a few exceptions apply.

When a code is refused, it is usually for one of these reasons:

• More than one code was used on the same order. The limit is one code per order, except where an offer states something different.
• The pieces in your bag have no star, or the code only works on certain designs.
• The order total falls short of the code's minimum.
• The order has already been confirmed; a code cannot be added afterwards.
• You are purchasing an e-gift card, and promo codes do not work on those.

Source: Level Shoes Saudi Arabia: FAQs, promo codes

You get 30 days counted from delivery, and returns cost nothing, with no customs charges either. Items must be unused and come back in the original box with every extra included: dust bag, laces, spare heels and brand cards. To avoid scratching the soles, try shoes on over a clean, covered surface; a scratched sole can be grounds for refusing the return.

The following are neither returnable nor refundable:

• Pre-loved pieces (the classics).
• Sneakers from limited editions or won in raffles.
• Earrings.
• Fragrances, lotions, and products for skin or foot care.
• Shoe care items.
• Worn or damaged socks.
• E-gift cards.

Source: Level Shoes Saudi Arabia: FAQs, returns

Account holders go to their orders, open the relevant one and tap “Return” beside the item. Guests use “Track orders” at the foot of the home page and fill in the surname, email address and order number before selecting the items. In both cases a courier gets in touch within 2 days to set up the collection.

After the item passes inspection and the return is approved, the refund goes to the original payment method; depending on your bank, that takes between 2 and 10 business days. Cash on delivery customers receive an e-gift card instead, which can be used online on the website or in the app. Anything showing wear or damage is returned to you.

Source: Level Shoes Saudi Arabia: FAQs, returns

There are no exchanges right now. If the size does not fit, send the item back inside the 30-day window and place a fresh order in the correct size.

Cancellations go through customer service and must happen before dispatch. After the shipping message reaches you, cancelling is no longer possible, though you can still return the order once it arrives. Pre-loved orders cannot be cancelled or returned after they are placed.

Source: Level Shoes Saudi Arabia: FAQs, ordering online

Muse, the store's loyalty program, adds points to your account with each order that you can spend on the next one, and members get exclusive rewards and offers. Having an account also means early news of special sales, sneaker drops and new collections.

You can get the app on Android and iPhone, and a gift card received as a refund can be spent either in the app or on the website.

Source: Level Shoes Saudi Arabia: FAQs