Sonbol Promo Code Saudi Arabia 2026

Yes: A96 (10% off). Its full terms are on its card above.

A Saudi label dedicated to women's fashion, Sonbol started out in 1999 and has since expanded to over 49 stores in various Saudi cities; it also sells clothes for children and girls. You can buy through the website as well as the Sonbol app, available on Google Play and the App Store.

Source: Sonbol: about Sonbol

Standard shipping on an order costs SAR 14 or 25, based on the shipping method chosen at checkout. Picking cash on delivery adds SAR 20, and a WhatsApp message asks you to confirm the order before preparation begins; without confirmation within 48 hours, Sonbol may cancel it.

When some items are out of stock, the missing pieces are dropped from the order with their value returned via the original payment method, while the remainder ships; if nothing in the order is available, the whole order is cancelled with a full refund. Refusing the delivery costs you a SAR 25 shipping charge, even on orders with free shipping.

Source: Sonbol: exchange and return policy

Returns and exchanges are allowed for 14 days after the order reaches you. The customer pays the shipping for both, except where there is damage, a missing item or a manufacturing defect: in that case, notify Sonbol within 48 hours of delivery and use the return form to submit the request, which then costs you nothing. Requests made after those 48 hours are refused. The return rules are:

• The piece is unworn and still has its stickers and tags attached.
• It has not been washed or ironed and does not smell of perfume.
• Swimwear, underwear (basics) and accessories are non-returnable.
• Pieces bought in a deal that gives you a second item free must all come back together.
• Customers outside the Kingdom cannot currently return or exchange items.

Source: Sonbol: exchange and return policy

You can return in two ways: visit any Sonbol branch with the original receipt, or complete Sonbol's return form, then send the pieces to the Riyadh warehouses for SAR 25. Customers who paid by gift card, MIS Pay, Tamara or Tabby cannot return in stores and must use the form.

Exchanges follow the same two routes: in a branch, bringing the original invoice, or by shipping the pieces through that form and sending Customer Service a WhatsApp message on 920002084 with product photos, item codes, the order number and why you want the exchange. Exchanging by courier is SAR 50, covering shipping in both directions, and can take as long as 28 days from the moment the piece reaches them. The return shipping label expires after 3 business days, and the request is cancelled if the parcel has not been handed over by then.

Source: Sonbol: exchange and return policy

Refunds are issued after Sonbol's team receives and checks the items, which takes between 1 and 30 business days. The money returns the way you paid; for Tabby and Tamara, it follows their own policies.

On returned online orders, none of the fees come back: not the standard shipping fee, not the return shipping charge, and not what you paid for cash on delivery. Even orders that shipped free lose SAR 14 or 25, according to the shipping method used. Gift card payments are refunded as credit in a single-use coupon rather than as cash.

Source: Sonbol: exchange and return policy

Yes, for 14 days after the purchase, as long as the original invoice comes with you and the piece is unworn, in its original condition and still tagged. So remember to ask the cashier for the invoice. The key in-store rules:

• Each piece can be exchanged a single time, for another color or size.
• Only pieces listed on the original invoice can be exchanged; anything additional requires a new invoice.
• A piece bought in a bundle cannot be returned by itself.
• Neither returns nor exchanges apply to underwear (basics), swimwear, accessories or cosmetics.
• Returning an online order at a store does not get you back the shipping or cash on delivery fees, unless the order shipped free.

Source: Sonbol: exchange and return policy