Abdul Samad Al Qurashi Promo Code Saudi Arabia 2026

Yes: AA22 (5% off). Its full terms are on its card above.

Spend more than SAR 250 and delivery is free; below that, SAR 25 is added. Cash on delivery costs a further SAR 10 per order, which you avoid by paying in advance.

Orders go out every day apart from Fridays, official holidays and Eid, and reach you within 5 business days after confirmation. Most deliveries come to the door, but in certain remote areas or where the address is vague that may not happen, so give the city, street name, building or flat number and the recipient's mobile number. The driver phones ahead to arrange a time. For now, express delivery covers only some areas.

Source: Abdul Samad Al Qurashi: delivery and returns policy

According to the FAQ page, you can pay with a mada, Visa or Mastercard card, or pay cash on delivery after checking the invoice included with your order.

The store also offers Al Rajhi Mokafaa points, Apple Pay and STC Pay, as well as instalments through MISpay, Tabby or Tamara. Before confirming, check which options the checkout page shows you.

Source: Abdul Samad Al Qurashi: FAQ

Exchanges and returns can be requested within 7 days after the order reaches you. The FAQ page, however, starts the clock on the order date instead, so do not leave it late. Conditions:

• The item must be undamaged, unopened and unused, in the same original packaging it arrived in.
• The pack itself must be undamaged, with its codes or serial numbers intact.
• A free gift sent with the order must come back as well, in the state it arrived and with its original box.
• Incense oud, oil perfumes, blends made up to your order, used items and anything lacking its safety seal cannot be exchanged or returned.
• No exchanges or returns on orders shipped abroad.

Source: Abdul Samad Al Qurashi: exchange and returns policy

That depends on the payment method. Cash on delivery refunds go into your store account as credit to spend later. Card or mada payments go back onto the card used, provided the payment was made 14 days ago or less; beyond that, you receive store credit instead.

Shipping for exchanges and returns is at your expense, and they let you know the cost once your request arrives. Gift wrapping, cash on delivery and delivery fees are not refunded under any circumstances. Any part of the order paid with loyalty points is not returned as points; only the portion paid by other means is refunded.

Source: Abdul Samad Al Qurashi: exchange and returns policy

Email customer service, quoting the invoice or order number and listing the items you want to send back; expect a reply within 48 hours so the exchange or return can be organised. For any return-related question or complaint, the unified number 920007173 is also available.

Changed your mind before the order arrives? Cancelling is possible, with a refund if you paid electronically, although the money may take a while to show in your bank account.

Source: Abdul Samad Al Qurashi: FAQ

The moment the item arrives, take clear photos that show the damage along with the packaging, and hold on to it since it must be sent back. Customer service needs the photos and details, and will then explain how to return it; once the item has been inspected, a replacement is sent with no shipping charge to you. Throwing the damaged item away means the return will be refused.

For a parcel with something missing or a wrong item, photograph it from inside and outside, together with the invoice in the package, and describe what is missing or different. Once they have checked, the missing or correct item is sent to you free of shipping charges.

Source: Abdul Samad Al Qurashi: exchange and returns policy

The brand runs over 200 branches, both inside the Kingdom and in other countries; use the website's branch finder to see which is closest to you. There is an app on Google Play and the App Store, and the head office is located in Makkah.

A delayed order may be down to busy sale and offer periods and official holidays, or to the driver being unable to reach you. Your account holds the waybill for following the shipment, and call 920007173 if you need support.

Source: Abdul Samad Al Qurashi: FAQ