Osma Perfumes Promo Code Saudi Arabia 2026

Yes: DZ83 (10% off). Its full terms are on its card above.

No. Under Osma's coupon terms, coupons cannot be used alongside special offers and are valid only on items sold at their original price; digital gift cards follow the same rule. The “3 for 1” deal, which the site advertises for a limited period, lets you choose 3 perfumes from the eligible range and pay for just one.

Every coupon is single-use under its own terms and has no cash or exchange value. Typing it into the “Discount coupons” box at checkout brings up its conditions automatically, for example the minimum order and which products qualify. If the coupon is rejected, look at these possible causes:

• Something in your cart is already on a special offer.
• The cart total has not reached the coupon's minimum.
• The item is not covered by the coupon.
• The coupon has run out, or you have used it before.

Source: Osma Perfumes: discount coupon terms and conditions

A banner running along the Saudi site's header promises free shipping once an order goes over SAR 249, along with two-hour delivery.

Osma's published pages do not give the shipping fee for smaller orders, and there is no standalone shipping policy that says which areas get two-hour delivery. Before you confirm, see what the checkout page shows as the fee and the estimated arrival for your address.

Source: Osma Perfumes: home page

The “We accept” section in the site footer shows logos for mada, credit cards, Apple Pay, STC Pay, cash on delivery, wallet balance, Tamara, Tabby, Madfu, Emkan and MISpay. That means Tabby, Tamara and the other listed options can all be used to split a payment.

Cash on delivery is offered, but the returns policy describes it as a “paid service” without saying what it costs, so the fee only shows up at checkout. If an order paid on delivery is sent back, that service fee comes off your refund.

Source: Osma Perfumes: home page (payment methods)

According to Osma's policy, the golden warranty runs for 30 days after you receive the order, regardless of how much perfume you have used. The page is unclear on whether simply disliking the scent counts, so in that situation contact customer service before sending anything back. Osma may turn down warranty claims where it sees misuse or repeat requests.

The page names these situations as covered:

• The product arrived damaged or faulty.
• The product that arrived is not the one you ordered.
• An item is missing from the order.
• A manufacturing defect, which customer service replaces immediately and free of charge.

Source: Osma Perfumes: return and warranty policy

Each return costs SAR 25, and the perfume has to come back in its original box, since a bottle without its box is refused. Requests are filed on a customer care portal reached from the policy page; you log in with your mobile number and a WhatsApp verification code.

Keep these restrictions in mind:

• Items bought online cannot be returned to a store.
• Bundles containing more than one perfume cannot be returned in part.
• Returns are not accepted on orders from countries other than Saudi Arabia and the rest of the Gulf.

Source: Osma Perfumes: return and warranty policy

Refunds go back to whichever payment method you used and take between 7 and 21 working days. For cash on delivery orders, the charge for that service is subtracted from what you get back.

It is unclear from the page if the return fee of SAR 25 comes out of your refund or is charged on its own, or how money is returned for orders paid in cash on delivery or through Tabby or Tamara. Ask customer service about both when you file the request.

Source: Osma Perfumes: return and warranty policy

The store's loyalty scheme is called Osma Elite. Once signed in, you collect one point per riyal spent in the store, plus 1,000 points for completing your personal details.

Products, discount coupons and free shipping are all mentioned as rewards, yet at the time this guide was last updated only discount coupons were available. The title of each coupon shows a smaller amount than its description (the reward described as SAR 50, for instance, is titled SAR 43.48), and the difference equals 15% VAT, so confirm what a coupon is worth before spending your points.

Here is how the page describes each reward:

• SAR 50 coupon for 2,000 points.
• SAR 105 coupon for 3,000 points.
• SAR 140 coupon for 4,000 points.
• SAR 250 coupon for 5,000 points.
• SAR 500 coupon for 10,000 points.

Source: Osma Perfumes: Osma Elite program

Roughly 70 locations across 18 Saudi cities appear on the stores page. Most are in Jeddah, Riyadh, Madinah and Makkah; the rest are in Abha, Jazan, Tabuk, Hail, Buraidah, Khamis Mushait, Taif, Arar, Dammam, Al Khobar, Jubail, Al-Ahsa, Khafji and Hafar Al-Batin. Outside the Kingdom, Osma has stores in Bahrain, Qatar, the UAE, Oman and Kenya.

Keep in mind that the return policy does not allow website orders to be returned in a store, and the site says nothing about return terms for in-store purchases, so ask at the store at the time of purchase. Osma's app is available on Google Play and the App Store, with links in the site footer.

Source: Osma Perfumes: our stores