Damas Promo Code Saudi Arabia 2026

Yes: D66 (5% off). Its full terms are on its card above.

Damas calls its exchange and upgrade policy the Damas Promise. It applies to Damas products provided you keep the original invoice or some other proof of purchase. Up to 30 days after buying, the whole invoice amount counts towards the exchange: gold pieces can be traded for a voucher of equal value, diamonds or gold, while diamond pieces go towards a diamond voucher or diamonds.

During that period, an exchange is accepted when:

• The piece shows no sign of use and is as it was when you bought it.
• You haven't already exchanged it; only one exchange is allowed within the 30 days.
• Plain gold can be swapped for diamonds or gold, but gold set with diamonds can only go towards diamond pieces.

Source: Damas Saudi Arabia: services and the Damas Promise

Yes, though the value is calculated another way. Between 30 days and one year after purchase, gold pieces can be traded for a voucher, diamonds or gold, valued at the prevailing gold price after the weight of stones (if any) and the making charges are taken off. A diamond piece can move up to a new diamond item once the remodelling cost, capped at 25% of what the invoice shows, is deducted, provided the new item is priced above the amount offered for the old one.

After the first year, the same method applies to gold, but a further 1% is taken off the prevailing gold price. For diamonds, the valuation uses the market value of the materials they contain, and the new piece has to be worth more than the old one.

Source: Damas Saudi Arabia: services and the Damas Promise

The site's services bar talks about free returns and refunds, yet the Damas Promise allows a refund in only one situation: a manufacturing defect that appears no more than 7 days after purchase and can't be repaired or replaced. Approved refunds have any purchase or return charges, along with credit card fees, deducted.

So the default is an exchange rather than a refund. If you're hesitating over a gift or the right size, check with customer service before paying about how returns are handled when you order online in Saudi Arabia.

Source: Damas Saudi Arabia: services and the Damas Promise

Certain pieces fall outside the promise entirely, and there are general rules you should know before heading to a store:

• Custom-made pieces, pearl jewellery and watches are excluded.
• The promise only applies in the country of purchase, and the page warns that conditions can differ between countries.
• No exchange or upgrade happens without proof of purchase, such as the original invoice from Damas.
• Valuation isn't instant: the Arabic page allows a maximum of four working days, while the English page allows up to 4 weeks.

Source: Damas Saudi Arabia: services and the Damas Promise

According to the site, delivery takes between 3 and 5 working days. It also promotes installment payments, while the terms name Visa and Mastercard as payment options. Checkout shows which payment options are available for your order.

Once you order, an email confirms that the order has been received, which isn't the same as final acceptance; that comes once the order ships and a tracking number is sent to you. On delivery, the courier will ask you to sign; for orders sent as presents, the recipient signs instead, which proves the order arrived.

Source: Damas Saudi Arabia: terms and conditions

Under the Damas terms, every offer, voucher, gift and promo code may be changed or withdrawn without prior notice. Damas may also turn down a code it believes is fraudulent or came from an unauthorised source, and cancel orders that don't meet an offer's conditions.

Gifts with purchase apply only to selected pieces, come in limited quantities until they run out, and might not be offered in every country. When you spot a gift offer, make sure your chosen piece qualifies before paying.

Source: Damas Saudi Arabia: terms and conditions

Yes. Damas lets you book an appointment in a store, by phone or over video, where an expert helps you choose the right piece. This is handy when you're choosing bridal sets or engagement rings, and there's also a section for rare gemstones and bespoke designs if you'd like something made especially for you.

Source: Damas Saudi Arabia